Very pleased with DHC. They completed the work in great time. System works great. Thanks DHC !!!
-Keith & Phoebe Reilly
Contractor and all their personnel we have come in contact with are outstanding in every way. They respond promptly if you have a problem, then they get the job done. Thanks.
-Richard & Mary Nelle Davis
Very satisfied and impressed with their services,clean-up and final appearance of site.
The manager and two workers were great and friendly.
-Manual & Mamie Wilson
We have been very satisfied with their work.We also feel they are trustworthy – which means a lot.
-Steve & Cathy Newell.
Great unit! I am very pleased with the installation. DHC was very fast and efficient.
We have never had any problems with the work performed by DHC Comfort. They have always explained everything clearly. They are honest people. That's why I do business with them.
-Kerry & Kathy L.
Very dependable and knowledgeable.
We have had an excellent time dealing with DHC and have recommended them. We have been working with DHC Comfort for 8 years now.
-Ed & Helen Berry
I want to thank all of you for the quick and efficient way you installed my new unit. I sent up warm prayers, in my warm house, Wednesday night for all of you. Thanks a million!
My wife and I are very happy with your company! Thank you!
-Donald & Rosemary B.
They did not do a "post-installation follow-up" because we called them and they addressed any concerns at that time. We called them because we were so pleased with them from start to finish. They were professional and courteous. The unit they installed was at our place of business and they did not disrupt our work one bit. With the exception of them taking the old unit out, I would not have known they were here. Things were in perfect order when they finished.
-Wayne & Debbie with Sidewinder Plumbing
DHC Comfort is always friendly, prompt and very knowledgeable.
Got lucky! We are very happy - thank you!
-Donald & Rosemary B.
Excellent company to do business with compared to others in the past.
-Stan & Carol F.
It was a pleasure doing business with DHC Comfort, Inc.
-Stephen & Judith
DHC came out today and installed a new system. I was so impressed with how polite, clean and how efficient they were! I will recommend DHC Comfort to everyone I know. Thank you so much!
Thank you for looking out for us!
DHC Comfort is prompt and thoroughly efficient. We are very satisfied.
-Tom & Glenda
A customer mailed in a survey and marked DHC Comfort as "Excellent" on all of the following:
X Excellent - Timely Manner of Service
X Excellent - Overall Quality of Work
X Excellent - Value for Work Done
X Excellent - Technician's Neatness/Cleanliness
X Excellent - Courtesy of Technician
X Excellent - Courtesy of Office Personnel
X Would rate this company again
How did you hear about us? Previous work
Customer's Comments: Dependable. Good reputation. Knowledgeable. Professional.
I want to say that the two young men that you sent here. They were polite, informative and very helpful. They did a good job. You are lucky to have people like this in your company. Thank you.
"We appreciate DHC Comfort very much. Thank you for your prompt services."
-Wendell & Ida
"DHC Comfort did a great job of getting my home cool again when my system failed on one of the hottest days of the year. They expedited the process per my wishes and did a very professional job on the installation."
"DHC Comfort was on time, courteous, and finished the work in a timely manner. They were helpful with questions and were honest, which is the reason I would recommend them and use them in the future."
"The contractor has been very responsive to all my needs for many years and has always made reliable recommendations."
"When asked on a recent American Standard Survey what was the primary reason for selecting this contractor? They put down Friendly/Trustworthy."
-Shannon and Angie P.
"I first would like to thank you for the great job you have always done for us. You recently repaired our unit, and we are happy to be facing the upcoming warm weather knowing that we will survive it in comfort! We have sent you a lot of business through people that work with my husband. I give your name out all the time when someone asks about heating/air. We were just so impressed with the service. In fact, we had just purchased our unit from you guys about a year before the flood. Right after the flood, you came out immediately to inspect the unit (and thank God! the water never reached the power box) and to let us know all was ok. We had a difficult time finding a good contractor after the flood, but when we finally found one, he was so thrilled that we had working air that he took the job immediately! I believe because our unit worked right after the flood, you guys saved us... it helped in drying out the house, and is one of the reasons we didn't have a mold problem. Thank you!"
Tammy & Jerry,
"Thank you so much for your kindness and consideration with our latest "incident." Not only have you guys seen us through,but all of your staff is exceptional. I know you are proud of your wonderful business and we have always been delighted with your service!"
-Paula & Phil M.
"Matt is absolutely fantastic - he's been thorough in describing the various options available to us, he's answered all of my questions, and has been extremely professional too. Danny was equally great when he came out to try and save our old system last week, and Lori is wonderful any time I've called the office.
As you can tell, I am extremely impressed with the service I have received from your company so far! Thank you again!"
"My current unit was releasing carbon monoxide in my home. DHC found the leak because they called to set up a tune-up. Had they not called, my family and I would not be here today. DHC Comfort was fantastic in working with me to decide on the best unit for the money, and assisted me with obtaining financing. They replaced my unit the same day and followed up a few days later. They are amazing to work with. Their product knowledge and customer service was a welcome, rare blessing in this crazy world."
-Maurice & Lisa M.
"My wife and I both appreciate the honesty, education, and workmanship that DHC Comfort has given us. I will recommend DHC to my friends and family should they ever need HVAC services."
"Overall, I was very satisfied with your company. I feel that I can call you with any problems I might have. Thank you!"
"DHC Comfort has taken care of us for many years. We are very satisfied."
-Jim & Sherold R.
"DHC Comfort is honest, pleasant, and does a great job! I love the new unit!"
"DHC Comfort was prompt with the reply and willingness/understanding to meet needs. Great experience."
-David & Hilda F.
"I have been with DHC Comfort since 2001. Jerry Denton has always been very fair and honest with me. He treats his employees well, and they like him, which to me, is the mark of a good employer. I have recommended DHC to my friends, and they are all pleased as well."
"We are very happy with DHC Comfort. They formerly serviced our units for the previous owners. They stand behind their work."
-Thomas & Cindy L.
"We love the fact that despite having two units as opposed to 1 like we had previously, our monthly utility bill is lower now with the new units. Thank you so much!"
-Jim & Yvette H.
"DHC called to confirm my appointment and also called to let us know when the tech was on his way. Great company - the tech used shoe covers before entering the house each and every time."
"Our yard man was getting grass in our unit when he mowed, which clogged the unit. We did not have a service agreement and the tech explained how they would service it to keep it clean and working as it should. Very pleasant man."
"DHC Comfort did exactly what they said they would do, when they said they would do it. Other contractors have not been so reliable."
"All workers are friendly and courteous. Job is done right and well!"
"DHC Comfort is very positive. The new unit has already decreased my utility bills.They are very good at what they do, and are the most reputable and quick to respond when needed."
"Matt came out to inspect the unit for a home purchase and was great! He provided me with good information."
"We have found the staff very friendly and easy to work with. They are clean and take extra care in your home. The uniforms are nice and the techs told you immediately who they were. I would recommend them to anyone!"
-Nila & Jim B.
"My system is old and will probably need to be replaced in Spring. I am new to the area and the entire staff at DHC Comfort were great to work with."
"We liked everyone we had contact with. They were very informative and did the job in a timely fashion. We've told everyone we know how happy we are with our unit."
-Willie & Frances W.
"DHC Comfort and their employees do a great job. The service representative understood what we needed, cleaned and corrected the all the issues with our system."
-Mark & Kim R.
"I use DHC Comfort for all my HVAC needs. I recommend them to anyone who asks. They're always very courteous and knowledgeable. The technician took the time to explain what the problem was and what it took to solve it. They adjusted their service time to meet my schedule. We are very pleased with our American Standard Equipment, especially the warranty.Thanks DHC Inc. and American Standard!"
"When Matt came out to service my old unit, he was very careful to explain what was wrong with it, as well as the difference between heating/air units. He answered all of my questions before leaving and made sure I was satisfied with the explanations.
After I made my choice on which unit I wanted, I spoke with Laurie to have my appointment set. She worked around my busy schedule.
When Caleb, Jody, and George delivered and set up my new unit, they were very professional and careful. This group of people are an asset to their company."
"DHC has been great to work with. I selected them for (1) attitude and not trying to "over-sell" me (2) competitive price (3) reliability."
-Robert and Sharon M.
"To everyone at DHC:Thank you for your quick service each time we have called for help. I don't remember when we started doing business with DHC, but our experience with the owners and employees have been great. You make us feel "special." That's a nice feeling. May God continue to bless all of you."
-Bernard & Phyllis W.
"Thank you, A kind heart brings delight to God. Many will be helped because you cared.God Bless You."
-Hope Food Bank
"Hi Jerry, Tammy, and all the fine folks at DHC Comfort! I wanted you to know we are so pleased with our experience. Every aspect of the service was excellent. Everyone is so courteous, respectful, clean and prompt. After getting bids from several companies, it was quickly apparent that DHC was the company I felt would do the job right. Suggestions were made, options were clearly presented, and timelines were agreed upon. Thank you for being such professionals.We WILL be calling again, and you will get lots of referrals from us. Thank you!"
"We just wanted to thank all of you for doing such a nice job installing our new HVAC system. We are very pleased it is American Standard, as quality was very important in our decision. We understand;they have a great reputation. We are now in our second season and are still noticing substantial savings in our bills. We are so happy with how quiet it is! Thanks for being flexible with our schedule to get this done. We want to thank Tammy, Jerry and Kaleb in particular for being so easy to work with.Thanks again!"
-Tim and Nancy Wambach
"When we realized our air was not working one hot July day, we called DHC Comfort immediately. Although it was late afternoon, a technician was here within the hour. Our unit was 16 years old and the technician was able to keep it going over the next few days but understood it was temporary at best. Tammy guided us through the options and explained the various efficiency ratings to help us make the decision that was right for us. We have been very pleased with both the unit we chose and the prompt and courteous service from DHC Comfort. It has only been 4 months, but we already see the advantages. We have a more uniform temperature throughout the house and it cools down and heats up much faster than before. The efficiency of the new unit is also showing on my monthly utility bill. We are very happy with our decision to purchase an American Standard high efficiency unit and would recommend our choice."
-Skip and Pam Jackson
"DHC Comfort has always been professional, honest and trustworthy in any work performed. We are impressed with their extensive knowledge and experience in the heating and cooling business. I know that they will be prompt and efficient in the future if I have any problems with our air conditioning system. I would not hesitate to refer them to my friends and family."
"Just a note to express our gratitude for your gracious handling of our phone call on Christmas. Your spirit of helpfulness, and especially at a very special time, was so appreciated by Sue and me. Such a business attitude goes a long way toward your success. Take care, God bless, and may you prosper and have excellent health."
-Sincerely Jack and Sue Forman
"Thanks for taking care of the heater at our house!"
"Thanks so much for such great service! I have called on your service three times in the last three years. Each and every time I have been pleased with the associates sent to my home as well;the pleasant experience on each occasion. Thank you!"
"Dear Mr. Denton, I want to thank you for helping my parents last weekend. They've been going through quite a rough patch in life. My father has not been well these last few years, and I know not having heat was hard for him, although he and my mother put on “tough faces”. Thanks to your time and generosity, they are now toasty warm.
My family is very grateful to you and your business for helping my parents in a time of need. Your efforts and kindness are very much appreciated."
-Ann Marie G.
"Jerry and Tammy, I want to thank you for your business and especially for attending the quality tour in Tyler, Texas. The trademark for American Standard has always been their relentless attention to quality! We are so pleased to have you as a dealer, and we will work very hard to earn your trust. Call me if I can do anything for you."
-Eddie Anderson, President of M & A Supply Co.
(American Standard Products)
"Jerry, Thanks again for coming out so promptly on Christmas Eve!
"Jerry, Thanks so much for coming to our rescue. We really do appreciate you coming to us over the weekend. Looking forward to doing business with you in the future. "
-Connie and Mark M.
"Jerry, Thanks for fixing my air conditioner on such short notice. I forgot to give you my mobile phone number that day, so I’m glad you went ahead and fixed it."
"Tammy, Thanks for being a great boss and allowing me to be with my family also. I really appreciate it."
"To all the folks at DHC Comfort, thank you for the excellent service during the recent renovation of our home. We appreciated your dependability and patience as you worked around other schedules and various delays. Please know that we are very pleased with our “new” home. "
-Amy and Warner M.
"Your service technicians are wonderful. While your technician was servicing our air conditioning system, he graciously answered all of my five year old son’s questions. That takes some patience."
These responses are from a postcard mailed to the customer on “How did we do?”
- Very prompt and courteous
- Very prompt and efficient
- We were especially impressed with neatness, courtesy and diligence of workmen.
- Enjoyed having you guys. Thanks for all the quality work, professionalism and behavior.
- Tech was nice
- No Problems – would really rate your employees “super-super”.
- So far, nothing but compliments
- Excellent technician
- Great company and nice, respectable bunch of guys working
- I couldn’t have asked for anyone nicer or politer than your tech and helpers. A+ No complaints.
- Tech did a fast and great job
- Nothing but praise – it is a wonderful feeling knowing you're there when we need you.
- Very pleased with the tech’s work
- Technician seemed great
- Technician was very polite, friendly and caring
- Great company Jerry!!